This entire staff, office and doctors are FANTASTIC! Thank you for being you. We are blessed!George & Carolyn F.
Everyone is so professional, kind and courteous. There is minimal waiting time. All in all, I always have a great experience! A comfortable and welcoming feeling in the office.Patricia V.
Everyone was courteous and efficient. I appreciate Dr. Demmins’ good service.Henry D.
Very friendly and caring staff and doctor. Made me feel totally at ease. Dispelled my fear and answered all my questions thoroughly and professionally.I would definitely recommend Central Florida Retina to my friends and family. So glad I was referred to this office. Thank you for taking such good care of me and my eyes!Lorraine G.
Staff was wonderful! I called this morning in a panic about an urgent eye matter and I spoke to Leena. First off, she answered my call vs having me leave a voicemail as a lot of offices do. She was kind, patient, incredibly helpful and she was able to get me a same-day appointment. Unheard of! Especially for a new patient. I was very concerned about my eye issue and had been told by several other offices that I couldn’t be seen until May or June and that I should go to an emergency room. Leena took the time to listen to details of my issue and said I could be seen today. Such a relief.
From the moment I stepped into the office, it was more of the same. Once I checked in (which was a breeze), I observed the staff helping other patients, and the patience and kindness your staff exhibited was truly outstanding! I saw a nurse come out from the back office to assist a patient with an insurance issue. I could see that your staff goes the extra mile and it’s really rare to see so I wanted to point it out. My experience with all of the nurses was excellent and my visit with Dr. Feinstein was also great. He did a thorough examination and I was relieved to know I wasn’t going to lose my eyeball!
Upon checkout, I was able to get payment info on the spot, which is another bonus and I was able to schedule my follow-up appointment with ease. Then, on my way home my husband had another question about my appointment and we were able to reach a nurse (Carol) and she took the time to go ask the doctor and got us an immediate answer. That again is something that is UNHEARD of. I can’t tell you how many times doctors’ offices send you to voicemail and it takes 24-48 hours or longer to get answers.
You have a pretty incredible staff! Thank you!Clarice C.
From the moment that I walked into Central Florida Retina, I felt cared for. As a biologist/teacher and patient I felt that Dr. Olson explained my eye condition thoroughly. His in-depth explanation of causes and possible effects gave me peace as I left the office.David B.